We are sorry things didn’t work out, but we are happy to assist you with your return.
If exchanging item(s) by MAIL, please click here to start the process. Once that process has been completed, hop back on Kind Apparel’s website and submit a new order for the item(s) you DO want. Please include in your new order notes that this order is an exchange.
If your order doesn't pull up through that link, please follow the instructions below...
- Email us at email@example.com and include the following details:
- Subject line should say: "EXCHANGE REQUEST: Order # (your order # here)"
- Let us know what item(s) from your order, you would like to return.
- What is the reason for your return (too small, too big, quality issue, etc.)
- Once your request is submitted and approved, you will receive a confirmation email from us within 1 - 2 business days with further instructions.
- Hop back on Kind Apparel’s website and submit a new order for the item(s) you DO want. Please include in your new order notes that this order is an exchange.
- Print the return shipping label you receive from us.
- Package the unworn, unwashed item(s), with the original tags, securely in the original product packaging and attach the return shipping label.
- Give the package to your mail deliverer, drop it off at your nearest post office, or schedule a free at-home pick-up. Please allow 5 – 7 business days for your item to ship back to us.
More information about our Return Policy can be viewed here.